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While the retail industry crisis has been well-reported, particularly with respect to dwindling foot traffic to brick-and-mortar stores. However, even as consumers turn to shopping online and via mobile devices in droves, it’s shocking to learn that fully 97% of visitors to eCommerce and other sales-minded sites bail out without purchasing on their first visit. As concerning is that approximately 70% of shoppers who do add items to their online shopping cart do not complete the purchase.

Innovative new app maximizes mobile feedback opportunities regardless of connectivity

New York, NY: 10 January 2017: Confirmit has launched Confirmit AskMe, a mobile survey app that allows participants to respond to Voice of the Customer, Voice of the Employee and Market Research surveys wherever and whenever it suits them – even without an internet connection.

Size doesn’t matter: 5 ways predictive analytics prove your customer relationship management methods are likely falling short

The WordPress CMS is one of the most widely used systems in the world. This is mostly because of its user friendliness and the large community that stands by it. To use this platform, you only need basic computer skills. Everything else is straightforward, as this content management system does not require you to code as much as other CMS. However, just because the platform is easy to use does not mean you don’t need expert help.

New offering to help businesses go global faster by addressing the complexities of localizing content

WAKEFIELD, MA – December 19, 2016 – SDL (LSE:SDL) announced today the launch of a new SDL Localization Process Consulting offering to help organizations lower the cost and complexity involved in localizing and managing global content.                                                   

Although I retired last year from writing stories solely focused on content management systems, I still have a few of my favorites that I like to keep an eye on. One of those favorites is DNN which back in the day we once called DotNetNuke. Less than a year ago, DNN brought to market Evoq 8 which addressed modern day marketing needs for better customer engagement. Last week, DNN showed the industry the ongoing evolution of its product line through Evoq 9.