ComputerWorld: Respect and Beyond Process Design

There are a couple new articles at ComputerWorld that peaked my interest and may be something you too will be interested in reading.  The first is an opinion piece by Frank Hayes, "Frankly Speaking: Rewiring Respect for IT".

Why don’t IT people get more respect? On this Labor Day, things are actually looking better for people who work in corporate IT. Budgets aren’t quite so tight. Companies are hiring. Interesting IT projects are getting a green light. But when it comes to how our fellow employees think about us, IT work is a train wreck. Users break the rules we set up, ignore the proc­esses we develop and generally act as if we’re clueless in what we do.

On a different subject, Bruce A. Steward has written an article to remind us that supporting our customers is more than just improving the business process.

Making The Business Case for Web Content Management

Michael Silverman has a great article on The Content Wrangler regarding content management. The full title of the article is "Making The Business Case for Web Content Management: First, Admit You Have A Problem".  The article is a one-stop place for explaining content management, why a business or organization should implement a content management system (CMS), and tips for choosing and implementing a CMS.

Linux.com and NewsForge.com

Is there anyone else disappointed that Linux.com and NewsForge.com now mirror each other in content?  In the past I've called this the CMS déjà vu phenomenon.  I'm not sure what to think about it.  No wait, I do know what I think about the two sites basically merging into one...I don't like it.  I really do miss the diversity in stories the two separate sites once offered.