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Quoting IT: Poor Knowledge Management

"These habits and rituals, developed over many years now are hard to break. I find it quite staggering for instance that the collective wisdom of a very established global manufacturer is contained in folder after folder after folder of files on shared drives with seemingly very little actual captured knowledge, context or lifecycle management."

-James Hoskins, "#fixwcm – some thoughts from the front line…", 2020 Visions, November 5, 2009

Quoting IT: WSJ on Innovation

"Innovation initiatives that used to take months and megabucks to coordinate and launch can often be started in seconds for cents."

"This new environment also has big implications for managers. Simply put, bosses must be prepared to give up some control. With testing so cheap, easy and accessible, there's less need to ration it as they have in the past. Managers used to directing the company's innovation efforts must give their workers the freedom to come up with ideas on their own and pursue them without lots of red tape."

"Some of the best experiments come from outside the chain of command."

Quoting IT: Addison Berry

There are some people blessed with the rare skill of saying something of value under 140 characters or less. One of those people is Addison Berry. Addi is an active contributor to the Drupal open source project, Lullabot team member, and former civil servant . Two tweets from Twitter by Addison Berry that made me smile when I first read them can be found below.

"I find the kinder and gentler I am to myself, the kinder and gentler I am to others."

Quoting IT: The Power of Knowing Nothing

Sometimes I can't help myself from saying some of the darndest things via Twitter or comments in other people's blogs. I posted the following in this Gadgetopia article regarding Google and PHP:

This is a perfect example for why I say it's better to claim you know nothing instead of something.

When you claim you know something there is always someone bound to prove you know nothing. When you claim you know nothing there are always people out there that assume you know a lot more than you know.

Over the years I've become a genius by knowing nothing.

Quoting IT: Content management systems and hype

"We frequently counsel customers not to default to SharePoint (or Google, Oracle, IBM, et. al.) just because there's a lot of awareness of that package in the marketplace. Awareness is a marketing concept that cannot convey how a product will fit for you, architecturally, functionally, and financially."

-Tony Byrne, Analyst, CMS Watch, "Is Drupal Over-hyped?", June 11, 2009.

Quoting: Committees and Group Decisions

"All too often, however, committees don't work well at all -- resulting in a relentlessly short-term outlook, an inability to stick to strategic plans, a slapdash pursuit of the latest fad and a tendency to blame mistakes on somebody else."

-Jason Zweig, "The Intelligent Investor: How Group Decisions End Up Wrong-Footed", The Wall Street Journal, April 25-26, 2009

Quoting IT: Social Networking is not just for Millenials

"From an IT executive’s perspective, social networking isn’t about giving the millenials a place to play, rather it’s about how to improve the flow of information throughout an organization, using collective knowledge to solve problems, respond to customer needs, or exploit new business opportunities faster than ever before."

-Irwin Lazar, "The Rise and Fall of the Millenials?", Enterprise 2.0 Blog, January 29, 2009