Confirmit

The Five Habits of Highly Effective Customer Experience Professionals

6 years ago By Real Wire

New York, NY: 13 November 2018: There are five key habits that successful CX professionals have in common, according to the newly published State of Customer Experience 2018 report.

The study is one of the most comprehensive global surveys of CX practitioners and was carried out by Confirmit in partnership with Engage Business Media. The resulting report, the State of Customer Experience report analyses the factors that define leaders and laggards in CX across different industries, and across B2B and B2C markets. The results show that leaders share common attributes which are critical in driving CX success, increased investment and customer-centricity.

Confirmit delivers mobile survey experiences anywhere with Confirmit AskMe

8 years ago By Real Wire

Innovative new app maximizes mobile feedback opportunities regardless of connectivity

New York, NY: 10 January 2017: Confirmit has launched Confirmit AskMe, a mobile survey app that allows participants to respond to Voice of the Customer, Voice of the Employee and Market Research surveys wherever and whenever it suits them – even without an internet connection.

Expanding Customer Success Drives Confirmit’s Momentum in H1 2016

9 years ago By Real Wire

Companies harnessing Confirmit’s solutions report exceptional business results

New York, NY: 22 September 2016 — Confirmit has reported that revenues from new customers more than doubled in the first half of 2016 over the same period in 2015, while existing customers have delivered clear evidence of the ROI by using the company’s solutions. In Q2, Confirmit, the leading global solutions provider for Customer Experience, Voice of the Employee and Market Research, also launched Version 20 of its Confirmit Horizons platform and achieved advancements and growth stemming from mobile-focused initiatives that helped push the company to new heights.

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