Full site editing arrives with WordPress 5.9

 This week WordPress 5.9 was released. As was hinted in the BuddyPress 10.0 article, the most anticipated new feature in this new version of WordPress is full site editing. The Site Editor is a new feature to WordPress that allows block editor users to build their entire site with blocks. Unfortunately, full site editing is only available to content creators that are using a Block theme specifically designed to take advantage of the new feature.

Why Your User Onboarding Process Needs a Makeover

The user onboarding process is considered one of the most important of their life cycle stages. It’s at the start of someone’s journey, but it establishes their entire relationship with the company and product. 

User onboarding is significant because it can impact the customer’s decision to keep the product or discontinue use. When done correctly, it will lead to success by demonstrating the product’s value. Done poorly, it leaves the customer disappointed.

Here’s why the user onboarding process is important — and effective strategies to help you set up your new customers for success.

BuddyPress 10.0.0 for WordPress Released

BuddyPress 10.0.0 "La Pino'z" is the first major release of 2022 for the WordPress plugin. BuddyPress is a plugin to build online communities and includes features such as user profiles, groups, activity streams, notifications and can be integrated with the WordPress plugin bbPress to enhance community forums.

Highlights of new features and significant changes in BuddyPress include:

More Than Half Of Consumers Feel Service Is An Afterthought

LONDON - January 18, 2022 - Zendesk’s landmark annual research has highlighted the potential for businesses to drive success with a focus on customer experiences - as more than two thirds of consumers worldwide (70%) report making purchase decisions based on the quality of customer service they receive. The global Zendesk (NYSE: ZEN) Customer Experience (CX) Trends Report 2022 shows that a majority of businesses surveyed agree there is a direct link between customer service and business performance. Despite this, almost half of UK customers (48%) feel customer service is an afterthought for businesses, indicating a gap between consumer expectation and company actions.

The Online Accessibility Pandemic

It’s becoming increasingly clear that online retailers are losing out on billions of dollars in revenue because their websites don’t meet the needs of disabled shoppers. Unsurprisingly, more than two-thirds of disabled online customers click away from sites they find difficult to use, despite the total spending power of this market in the UK hitting £17.1bn [$23.3 billion USD].

This isn’t something that will just automatically improve as technology advances. In fact, the problem has become worse in recent years, as businesses shift to digital it exacerbates the difficulties that many people have.

socPub: Relaunching CMS Report and having fun at the After Work Pub

It make take awhile but when I make a mistake I will eventually admit and correct the error of my ways. Half a decade ago, I turned my back on supporting niche websites and focused all my effort in creating a new multi-topic website which you now know as socPub. As counter-intuitive that it sounds, the more diverse and interesting topics we published under this website, our number of loyal visitors to the website decreased in numbers. I found this analysis to be alarming and discouraging.

The Rise of a New Analytics Hero in 2022

Every year industry pundits predict data and analytics becoming more valuable the following year. But this doesn’t take a crystal ball to predict. There’s actually something much more interesting happening that’s going to change everything in the analytics world: the rise of a new hero, the software developer.

If the past is any indication of the future, then what we are seeing is a major transformation unfolding across every industry: a changing of the guard, so to speak, of the ones who are creating value from data.

Survey: Businesses are struggling to manage hybrid cloud environments

Cambridge UK, December 9 – The big move to the cloud is bringing as many challenges as opportunities, a major database monitoring survey from Redgate has found. With 80% of organizations now using a mix of cloud and on-premises database environments, the survey shows that the focus of data professionals is shifting to addressing the difficulties of migrating to the cloud ahead of improving the performance of their database estates.

End of Life for Drupal 8

This is old news but I thought still worth mentioning. Last month Drupal 8 reached its end-of-life. This means that all versions of Drupal 8 core and Drupal contributed project releases that are compatible with only Drupal 8 have been marked unsupported and are no longer supported by the Drupal security team.

Drupal 8.0.0 was first released on November 9, 2015. The last version was released on November 17, 2021. With the end of life approaching, I also updated my two websites from Drupal 8 to Drupal 9.